Rare Together Patient Support Program

The Rare Together Patient Support Program (PSP) provides complimentary support services for patients with rare diseases who are receiving Sanofi therapies.

The goal of the Rare Together PSP

The goal of Rare Together is to offer customized support throughout the patient’s entire treatment journey. Rare Together can offer support with specialty pharmacy services, reimbursement navigation, patient education, and in-clinic or in-home drug administration of infusion therapies. The program aims to remove barriers to treatment access and offer consistent and comprehensive care for patients.

What is the Rare Together PSP?

Rare Together has a wide variety of services that are tailored to the individual needs of each rare disease patient. Although services vary based on the treatment and disease, the support pathway typically includes the following:

You (the treating clinician) can enrol your patient into the Rare Together program by completing the one-page enrolment form.
A Rare Together nurse will then connect with you and with the patient to help address any reimbursement needs and schedule the first infusion. If desired, in-home infusions may be considered. Home assessments will be performed by a nurse who ensures that the environment is suitable and determines what supplies will be needed.
After each infusion, the nurse will send you a post-infusion report and schedule a follow-up call to check in with the patient. The nurse will also schedule regular touchpoints to ensure coordination of deliveries and infusions, and to monitor the patient’s progress.

Rare Together is guided by three Cs:

Care: A single point of contact to care for your patient’s specific needs and concerns.
Communication: Ongoing communication with you and your healthcare team to provide relevant information about your patient’s treatment.
Commitment: Commitment to providing patients with educational resources and support services throughout their treatment journey.

Patients can also be provided with a disease-specific brochure which includes information about the Rare Together program, their rare disease, key information about their treatment, and where to find further support and information.

Summary of the Rare Together PSP offerings:

The Sanofi Rare Together PSP offers:

A program management team overseeing every aspect of the program
Dedicated pharmacovigilance specialists
An expert product, disease, and drug-interaction pharmacy team
Expert nursing and infusion services
Help for in-home infusions or clinic/hospital infusions
Travel coordination or support (where approved by the treating clinician)
Supply, delivery, and inventory management of the drug, pre-medications, and infusion supplies

What other resources are available to clinicians who treat patients with rare diseases?

Sanofi offers the Rare Disease Specialty Testing Program, which can support clinicians in monitoring disease progression and response to therapy, as well as covering immunogenicity and adverse event‑related testing.